8-uur durende privé-wijntour door Napa en Sonoma

Hello Jenna, Thank you for the review.We understand your confusion about the pricing. However, we have transparently outlined all additional costs associated with your booking , including the additional destination fee for pick up in San Francisco, standard gratuity and overtime charges far long before the departure date. We have also informed you about possible overtime charges after confirming the customized itinerary.  You had 2 hours of overtime and standard gratuity processed per our terms. Edward - your driver is a seasoned professional , knowledgeable about the wine region and San Francisco. His high stars reviews speak for himself. Drivers do not provide guidance on wine or winery's product. Each winery has trained professionals offering in-depth knowledge about wine.

Hello John, Thank you for touring with us and leaving the review. We are glad you enjoyed the day in the wine country! We have simplified the customization process and made it 100% user friendly. Entire process is streamlined through short online Q&A session. Everything is outlined, highlighted for ease of understanding in the body of our welcome email and the itinerary. 99% of our clients find it very easy to navigate. If any questions , we are only one phone call away. Thank you again.